- About Us
- Customer Support
- News & Events
Q: What advantages does Fuzion Hospitality Suite offer my organization?
A: We believe the Internet has unparalleled power to increase your bookings and maximize your revenue potential, so we have created a revolutionary suite of web-based solutions that are designed to save you time, increase production and distribute your rates and inventory from a single screen. Also, you can update your distribution channels more often to reflect rapidly changing market conditions. For example, with Fuzionlink, our Channel Management technology, you can:
- Simultaneously update rates, inventory, allotments and more across all distribution channels – all in just minutes per day.
- Maximize Net Rates per Website using our Selling Rate Functionality
- Increase employee productivity by minimizing the amount of time they spend managing third-party websites
Q: Who is the EZYield Fuzionlink channel management system designed for?
A: Fuzionlinkis designed for revenue managers, hotel staff, property owners and managers who want to increase their bookings through third-party distribution channels and streamline their processes for online distribution, including managing rates and inventory. If you don’t see a channel you’re interested in, please let us know!
Q: What is an onward distribution channel?
A:Commonly referred to as third-party distribution channels, onward distribution channels are intermediaries that facilitate a hotel’s ability to sell itself to the traveling consumer. These channels encompass any source through which travel accommodations can be purchased, either online or offline, in which the provider of such accommodations has entered into a relationship with the seller to provide the accommodations at a previously determined rate, and under previously determined restrictions.
Q: How can I be sure the correct rates and inventory levels are current on the websites I choose?
A: Our companion dashboard, which is included within the Fuzionlink solution, is a real-time report that gives hoteliers up-to-the-minute information regarding rates, inventory and stay restriction settings with their major online distributors.
Q: What are the various options available for property-level integration?
A: There are a variety of integration options available through EZYield’s Fuzionsync integration solutions including: one-way / two-way PMS integration, CRS integration, and RMS integration. One-way could include the updating of ARI (availability, rates and inventory) or the delivery of reservations to your PMS/CRS systems. Two-way integration includes all or a portion of the above options. EZYield also offers integration to the above alongside our stand-alone to your revenue management systems for rate decision files.
Q: Why is a booking engine important for my hotel’s website?
A: Your hotel’s web booking engine allows for complete control over your online marketing through self-service applications designed to drive as much business to your website as possible. EZYield’s booking engine offering, Fuzionbook, allows you to manage your website with yield strategies, just as you do with the GDS, wholesalers, travel agents, groups and corporate clients. This automated booking application transforms your hotel website into a fully transactional and secure reservation system, while ensuring brand integrity. Typically this channel is your lowest cost of distribution.
Q: What products are offered outside of EZYield’s standard offerings?
A:EZYield also offers complementary technology products from our partner companies including GDS connectivity, Rate Shopping capabilities and Reputation Management solutions.
Q: Is GDS connectivity only available to large branded hotels, or can any hotel afford it?
A:A global distribution system (GDS) connection usually costs several tens of thousands of dollars, but our GDS offering makes it financially viable for hotels of all sizes. Taking advantage of this affordable solution gives you the opportunity to reach more than 600,000 travel professionals around the world.
Q: How much does it cost to use EZYield’s Fuzion Suite?
A: Depending upon the solution you choose within the Fuzion Hospitality Suite, pricing will vary. As an example, the cost to use Fuzionlinkis easily paid for with two or three room reservations per month. Another way to view the question is: How valuable are the hours you will save by using the system, and what better way is there to optimize online distribution?
Q: If I have a question, when is customer service available?
A: Live telephone and email support is available continuously from 8:00AM EST Sunday (GMT-5) through 8:00PM EST Saturday (GMT-5).