Frequently Asked Questions
Q: What advantages does EZYield.com offer my organization?
A: We believe the Internet has unparalleled power to increase your bookings, so we have revolutionized the system to save you time, increase production and distribute your rates and inventory from a single screen. Also, you can update your distribution channels more often.
- Simultaneously update rates, inventory, allotments and more across all distribution channels
- Same day/next day updates take minutes
- Maximize Net Rates per Website using our Selling Rate Functionality (included)
- Increase employee productivity by minimizing the amount of time they spend managing third-party websites
Q: What products are offered under the EZYield.com umbrella?
A: EZYield.com’s proprietary products include EZYield.com, the leading forward distribution channel management solution worldwide; RoomRez, a booking engine designed to effectively and efficiently manage e-business strategies; and GDSConnect, software delivering your hotel directly to over 600,000 travel agents via the global distribution systems including Galileo, Sabre, Abacus, Amadeus, and Worldspan. In order to offer a comprehensive distribution solution, EZYield.com also offers complementary technology products from our partner companies.
Q: Who is the EZYield.com channel management system designed for?
A: The system is designed for revenue managers, hotel staff, property owners and managers who want to increase their bookings through third-party distribution channels and streamline their processes for managing rates and inventory. If you don't see a channel you're interested in, please let us know!
Q: What is a forward distribution channel?
A: A Forward Distribution Channel is an intermediary that facilitates a hotel's ability to sell itself to the traveling consumer. Also referred to as third-party distribution channels, they encompass any source through which travel accommodations can be purchased, either online or offline, in which the provider of such accommodations has entered into a relationship with the seller to provide the accommodations at a previously determined rate, and under previously determined restrictions.
Q: Why is a booking engine important for my hotel’s website?
A: Our booking engine, RoomRez, gives you complete control over your online marketing through self-service applications designed to drive as much business to your website as possible. RoomRez allows you manage your website with yield strategies, just as you do GDS, wholesalers, travel agents, group and corporate clients. This automated booking application transforms your hotel website into a fully transactional and secure reservation system, while ensuring brand integrity.
Q: Is GDS connectivity only available to large, branded hotels or can any hotel afford it?
A: A global distribution system (GDS) connection usually costs several tens of thousands of Dollars, but GDSConnect makes it financially viable for hotels of all sizes. Taking advantage of this affordable solution gives you the opportunity to reach over 600,000 travel professionals around the world.
Q: How can I be sure the correct rates and inventory levels are current on the websites I choose?
A: Our Companion dashboard (included) is a real-time report that allows hoteliers to get up-to-the-minute information regarding rates, inventory and stay restriction settings with their major online distributors.
Q: How much does it cost to use EZYield.com?
A: The cost to use the system is easily paid for with two or three room reservations per month. Another way to view the question is: How valuable are the hours I'm going to be saving by using the system and what better way is there for me to optimize my online distribution?
Q: If I have a question, when is customer service available?
A: Continuous live support is available via telephone or email, Sunday 8:00 AM EST through Saturday 8:00 PM EST.
